Jul 29, 2017 7:38:43 AM

Where's Your Happy?

I recently had the pleasure of doing a fireside chat with my son, David, at a Marriott conference. The theme of our conversation centered on how we promote associate wellbeing through our TakeCare program and where we find our happiness. It’s a simple topic on the surface, but the answer means something different to every person.

Jul 29, 2017 7:33:52 AM

What I Wished I'd Told My Younger CEO Self

There are so many mistakes I made in the early days.

But the #1 thing I wish I’d told myself is this: getting from $10m to $100m in revenues is very doable.

Jul 29, 2017 7:28:06 AM

The Most Embarrassing Meeting Fails We Never Saw Coming

There is a slow-motion disaster unfolding before your eyes. It is a cringe-worthy moment at work. And you are watching it all go down. You wish you could plug your ears and avert your eyes — but you cannot because you are sitting in a small conference room. 

Jul 29, 2017 7:16:49 AM

What Really Motivates Employees (Hint: It’s not carrots or sticks)

Once you get the “right people on the bus,” (as taught to us by Jim Collins and his best-seller, Good to Great), a leader’s job is to keep them there by figuring out the elixir of intrinsic motivation. Despite overwhelming evidence that traditional methods including a carrot (reward) and stick (reprimand) approach is not effective, an incredible number of companies still waste time and energy on such methods.

Jul 29, 2017 7:11:06 AM

10 Lessons I’ve Learned from Great Leaders

With the second season of my podcast Office Hours, we expanded our guest list to include leaders from a variety of industries and walks of life.

Jul 24, 2017 8:44:37 AM

There’s No Such Thing as a Perfect Business

Companies don’t just appear fully-formed and perfect. They are built over time. But how fast? And, well, how?

Jul 24, 2017 8:41:34 AM

Even CEOs Need Mentors: How A Silicon Valley Veteran Passes the Torch

Bruce Chizen has the kind of unique executive experience that would fill a book of business school case studies.  

As the CEO of Adobe Systems – the company that makes Photoshop, Premiere and more – Bruce mentored his replacement, Shantanu Narayen. He got mentored by the company's co-founder and original CEO, John Warnock. And he often sat across the bargaining table from Apple CEO Steve Jobs. 

Jul 24, 2017 8:10:32 AM

Bottom line impact of employee recognition

I often think that every other business owner may well be having a far easier time than me. The grass does always seem greener. Critical to knowing that you are on the right path (in the face of whatever drama may have occurred today) is the process of reporting and review (have I lost you?)… and in so doing, take the time to celebrate.

Jul 24, 2017 4:00:36 AM

Emergent Leadership

Jul 23, 2017 1:07:41 PM

What’s Beneath the Surface in Your Organization?

When Shauna was hired to be the executive director of a non-profit focused on access to clean water, she quickly realized that the four program sites operated fairly independently, and not at all efficiently. Each site had different systems, and those differences caused problems – not just duplicate mailings, but key donors missing from invitation lists. Shauna quickly developed standardized policies and systems, and sent them to the four sites to be implemented immediately.

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